FAQ
Why can’t I connect to my TV ?
Please make sure you have allowed the app to find and connect to devices in your local network.
- On your iOS device’s home screen (iOS 14 or later), tap Settings.
- Tap Privacy
Local network. You’ll find a list of apps.
- Turn on local network access for the app(s) that you would like to allow network access. This will allow permissions for your device to discover Cast-enabled devices.
If you can not see your device listed in the app, just wait for a few seconds or swipe down to refresh.
If you still can not find your TV, please check whether your TV and phone are in the same Wi-Fi network. If not, reconnect your devices to the same Wi-Fi network.
Which smart TV models are supported by us ?
Currently, the following devices are supported on Screen Mirroring:
– LG smart TVs
– Samsung smart TVs
– Roku devices
– Sony Smart TVs (only photo, video and web video casting)
If you do not find your TV listed above, it is in our plan in the near future to bring it to you.
Just stay tuned and get the latest update from us.
How do I get a refund ?
We’re sorry to hear you are looking for a refund! If you are using an iOS device, all decisions regarding refunds and payments are dealt with directly by Apple. You can request a refund by reaching out to Apple Support here.
How do I cancel my subscription ?
We’re sorry to see you go! If you really want to, please follow Apple’s steps here. We hope you continue to enjoy the free version of us and you can always follow these instructions again to resubscribe to us at any time.
How do I resubscribe after canceling ?
We hope you enjoy the free version of us and you can always follow these instructions again to resubscribe us at any time by following Apple’s steps here.
How to change my subscription plans ?
If you wish to change your subscription plan, please follow Apple’s steps here.
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